Shipping Policy

We deliver authentic Kashmiri products across all of Pakistan — safely and on time.

Delivery Coverage

We ship to all major cities and towns across Pakistan including Karachi, Lahore, Islamabad, Rawalpindi, Peshawar, Multan, Faisalabad, Quetta, and hundreds of smaller cities and districts via our courier network.

Cash on Delivery

All orders are available on Cash on Delivery (COD). You pay only when your order arrives at your doorstep. No advance payment required.

Dispatch Time

Orders are processed and dispatched within 1–2 business days of order placement. You will receive a tracking number via SMS/WhatsApp once your order is dispatched.

Estimated Delivery Time

• Major Cities (Lahore, Karachi, Islamabad, Rawalpindi): 2–3 business days
• Other Cities: 3–5 business days
• Remote Areas: 5–7 business days

Shipping Charges

Shipping charges vary by location and order size and are displayed at checkout. We periodically offer free shipping promotions — follow us on social media to stay updated.

Order Tracking

Once your order is dispatched, you will receive a tracking ID. You can use this to track your parcel on our courier partner's website. For any queries, WhatsApp us at the number on our Contact page.

Damaged or Incorrect Orders

If your order arrives damaged or incorrect, please contact us within 24 hours with a photo of the product. We will arrange a replacement or refund promptly.